We have been with Contact since moving to Hastings in 2002 and have never contemplated changing providers.

Our April Bill has just arrived and has jumped almost exactly $70 on March with one less day in the month and no obvious extra useage that mrspdm and I can think of. Earlier in the year we had notice that cost of Power would be increasing through fixed charges by (I think) $10 or maybe even $20 a month. But, certainly not $70 and winter has not even started yet – so we have used no heating in April.

We have a heat pump but, never ever, use it for cooling. By opening our front and back doors and all our windows we almost always get a reasonable breeze through our unit in the summer months.

Another factor that has prompted us to look for a new supplier is customer service. Until the last 5 years, maybe the advent of Covid, or so this has dropped right away with Contact. Up until then when we called Contact with a query our call was answered within about 30 seconds almost every time. Not that we called that often. Now one waits for what seems like the duration for a real person to come on the line – not that we would expect anything different from a new supplier.

Has your Power Bill taken a big jump this month and if so what are you going to do about it?

Tell us in the comments.